Terms and Conditions
1. General
This website is operated by Embrace Health. Throughout the site, the terms “we”, “us” and “our” refer to Embrace Health. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by the following terms. These Terms apply to all users of the site.
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2. Product Information
We make every effort to ensure that the descriptions, images, and information provided on our website are accurate and up to date. However, we do not warrant that product descriptions or other content is complete, current, or error-free. All products are subject to availability.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
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3. Orders & Payments
All prices listed on our website are in New Zealand Dollars (NZD) and include GST unless otherwise stated.
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.
Payment must be received in full before your order will be processed or shipped.
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4. Shipping
We offer flat-rate shipping across New Zealand. Rural delivery addresses may incur additional fees or delays. We aim to dispatch orders within 1–3 business days. You will receive tracking information via email once your order has shipped.
Please ensure your delivery address is correct at the time of checkout, we cannot take responsibility for delays or losses due to incorrect information.
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5. Returns & Refunds
Due to the nature of our health products, we cannot accept returns or exchanges for change of mind.
If your order arrives damaged or incorrect, please contact us at renee@reneeswain.com within 7 days of receiving your item. We will assess your situation and may offer a replacement or refund at our discretion.
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6. Disclaimer
The information on this website is not intended to diagnose, treat, cure, or prevent any disease. Products, advice, and content are for informational and educational purposes only. You should always consult a qualified healthcare practitioner before beginning any new supplement or wellness protocol.
We do not make any guarantees or claims about individual results.
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7. Privacy & Security
We take your privacy seriously. All personal information collected is kept secure and used only for the purpose of fulfilling your order or providing customer support.
We do not store payment details. All transactions are processed securely through third-party payment providers.
For more, see our full [Privacy Policy].
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8. Changes to These Terms
We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates to our website. It is your responsibility to check this page periodically for changes.
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9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand.
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If you have any questions, please contact us at:
renee@reneeswain.com
Embrace Health, New Zealand
